Movie Club FAQ - Credits & Ticketing

Movie Club FAQ (new)

Browse the Frequently Asked Questions to learn more about the Credits & Ticketing for Cinemark Movie Club

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Movie Club FAQ - Credits & Ticketing

How do credits work?

How do I purchase tickets?

Can I watch a movie in premium formats such as XD, ScreenX, 3D, IMAX, D-BOX and Reserve using my credit?

Can I watch a movie in a Luxury Lounger theatre?

Is there a limit to the number of credits that can be used in a ticket transaction?

Are there any blackout dates?

How many tickets can I buy?

Can I get a refund for a ticket purchased with a credit?

How do I get a refund for my ticket?

What if I miss my showtime?

Can I redeem credits at the Kiosk?

Do I have to be at the theatre to purchase tickets?

I am out of credits. Can I still purchase tickets to additional movies during the month?

Can I share tickets purchased with my credits with my partner/children/friends?

Can I purchase tickets through Fandango.com or Atom Tickets?

How do companion tickets work?

How do I check my credit balance?

What happens if I do not use my credit during the month?

Can I share my credits with another member?

How do I use my credit to buy a ticket?

Do I have to use my credit to buy a ticket?

Can a credit be partially used?

Can I purchase advance tickets with my credits?

Are there fees associated with buying tickets online?

Can I reserve seats in advance?

How do I use a free ticket reward?

Movie Club FAQ - Credits & Ticketing

How do credits work?

How do I purchase tickets?

Can I watch a movie in premium formats such as XD, ScreenX, 3D, IMAX, D-BOX and Reserve using my credit?

Can I watch a movie in a Luxury Lounger theatre?

Is there a limit to the number of credits that can be used in a ticket transaction?

Are there any blackout dates?

How many tickets can I buy?

Can I get a refund for a ticket purchased with a credit?

How do I get a refund for my ticket?

What if I miss my showtime?

Can I redeem credits at the Kiosk?

Do I have to be at the theatre to purchase tickets?

I am out of credits. Can I still purchase tickets to additional movies during the month?

Can I share tickets purchased with my credits with my partner/children/friends?

Can I purchase tickets through Fandango.com or Atom Tickets?

How do companion tickets work?

How do I check my credit balance?

What happens if I do not use my credit during the month?

Can I share my credits with another member?

How do I use my credit to buy a ticket?

Do I have to use my credit to buy a ticket?

Can a credit be partially used?

Can I purchase advance tickets with my credits?

Are there fees associated with buying tickets online?

Can I reserve seats in advance?

How do I use a free ticket reward?